General

Lily and Sapphire is committed to protecting the privacy of everyone who interacts with us at this website. Our practices may change, but any changes will be posted to this website and any changes will only apply to activities and information on a going forward, not retroactive basis.

Any personal information about you which is collected and retained by Lily & Sapphire will be dealt within accordance with our obligations under the Commonwealth Privacy Act 1988.

Lily & Sapphire is not responsible for the privacy practices of websites that are linked to it’s website. If you link to other websites, please review the privacy policies posted at those websites.

Information collected and why


We may collect your personal information for a number of reasons including to deliver products or services to you , protect against fraud or theft, improve our service or provide offers which may be of interest to you.

The personal information may include name, address, telephone and other contact details, merchandise information and method of payment and delivery.

Generally this personal information is supplied directly by you when you give us your details, place an order for goods and services, open an account with us, provide feedback to us, join one of our mailing or promotional lists, or shop in our stores.

Cookies / Tracking technology


This website may use cookie and tracking technology. While not personally identifying you this information does tell us that your computer has visited our site and what areas of the website have been browsed, permitting us to do such things as customizing the website for a visitor.

Distribution of Information


Lily & Sapphire will not sell your information to other parties. We may share information with other parties assisting us in fraud prevention or investigation.

Where we store your information, we will take all reasonable steps to store your information in a secure manner, protecting against loss, misuse or alteration of your information.

Access to your Information


To access your information, please email us at: shop@lilyandsapphire.com.au or write to us at P.O. Box 6103, Park Beach Plaza, Coffs Harbour, 2450
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